Terms & Conditions

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect and use your personal data (under certain circumstances). It also details the measures we take to ensure the privacy of your information. Finally, the policy defines your options regarding the collection, use, and disclosure of your personal data. By visiting our website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other related information will be used in accordance with the terms outlined in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our transactions with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the site without providing any personal data. Your personal identity remains anonymous throughout your visit unless you have an account on the site that you access with a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to place an order for a product on our site.

We collect, store, and process the necessary data to follow up on your purchase from our site to handle any potential issues that may arise later and to provide you with the services available on our site. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders and provide you with services and information available on our site that you request. Additionally, we will use the provided information to manage your account with us, verify financial transactions you make online, conduct site data audits, identify site visitors, and develop or customize site designs and content for users. We conduct demographic research and send useful or required information to users, such as information about products and services, unless you object to being contacted about such information. Communication will be via email to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out at any time.

We may provide your name and address to a third party for the purpose of delivering your order (e.g., delivery personnel or supplier).

We may store details related to your current order on our site but cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your orders that you have placed or will be placing soon. You can also manage your address details. You are responsible for keeping your personal data confidential and not making it available to unauthorized third parties. We are not liable for any misuse of passwords unless such misuse is due to our fault.

Other Uses of Your Personal Information:

We may use your personal information in surveys and marketing research, based on your preference, for statistical purposes with strict confidentiality, and you have the right to withdraw at any time. We do not send any responses to third parties. Your email address will not be disclosed unless you wish to participate in contests. We keep survey responses separate from your email address.

We may send information about us, our site, or other sites, our products, sales, offers, newsletters, and more related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (excluding Saturdays, Sundays, and national or religious holidays) from receiving your notice. We will contact you to clarify information if needed.

We may use some data, while ensuring complete privacy and confidentiality on the site, for other purposes including verifying user locations, tracking visits to the site or links in emails if subscribed, and providing anonymized data that does not identify you personally to third parties such as publishers. However, such data will not result in your personal identification (since it is not personally identifiable).

Competitions:

In relation to any competition, we use the data to notify winners and announce our offers. You can find more details about the terms of participation in each competition individually.

Third Parties and Site Links:

We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, process payments from you, use the data for statistics and marketing research, or assist our customer service team. We may need to share information with a third party to prevent fraud and reduce credit risk. If our company or part of it is sold, we may need to transfer our databases, including your personal information. Except as stated in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless necessary for the purposes outlined in this Privacy Policy or if required by law. The site may contain third-party ads or links to other sites or frames from other sites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer data in accordance with this Privacy Policy.

2 – Cookies

Accepting cookies is not a requirement for visiting the site. However, please note that you cannot use the "cart" function on the site and order any item without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your IP address, which saves you time when on the site or revisiting it. We use cookies to ensure your convenience when browsing this site (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (such as for targeted marketing). You can set your browser not to accept cookies, but this may limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information, is virus-free, and uses Google Analytics, a service provided by Google for analyzing web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of the site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, compile reports for site operators on site activity, and provide other services related to site activity and internet use. Google may also transfer this information to third parties if required by law or if a third party processes the information on Google’s behalf. Google will not associate your IP address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to use the full functionality of the site. By using this site, you agree to the processing of your data by Google in the manner and for the purposes described above.

3 – Security

We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a secure electronic server database. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). Thus, it is difficult for any intruder to decrypt your information, though we cannot guarantee 100% protection. We strongly advise against sending your full credit or debit card details when communicating with us electronically and without encryption. We apply physical, electronic, and procedural safeguards directly to the collection, storage, and disclosure of your information. Our security procedures sometimes require us to request proof of identity before disclosing your personal information. You are responsible for protecting your password and computer from any unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to request that we correct any errors in your personal data, and this will be done free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.